Court Interpreting Service Misses Target

Capita – the company running the court interpreting service in England and Wales – has missed its target in its first year of service.  Since Capita took over the contract in January 2012, it has failed to meet its aim of fulfilling 98% of interpreter requests. During the past 12 months, there were also over 6000 complaints and more than 600 court trials had to be dropped due to a lack of interpreters, according to figures released by the Ministry of Justice.

The Ministry of Justice outsourced the court interpreting service to Applied Language Solutions (ALS) in 2011 which Capita Translation and Interpreting later bought out.

Privatising the court interpreting service in England and Wales caused outrage last year amongst interpreters who were previously working as court interpreters as their pay was drastically cut. You can read more about this article here>>

Read more about why Capita has missed its 98% target>>